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About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

Friday 19th February 2021

No incidents reported

Thursday 18th February 2021

Shared Hosting Windows Server swmp-550-115 Unreachable

Title: Midphase Windows Server swmp-550-115 Unreachable

We are currently investigating reports of our shared Windows hosting server swmp-550-115 being unreachable.
Our technical teams are investigating the issue as a priority. We apologize for any inconvenience this may cause.

If you have any questions or concerns, please contact our support team.

UPDATE @ 09:00 UTC/02:00 MST: Our technical teams are continuing to investigate this. We will post updates as they become available
UPDATE @ 10:00 UTC/03:00 MST: Our technical teams are continuing to investigate this as a priority. We apologize for any inconvenience this may cause
UPDATE @ 11:00 UTC/04:00 MST: Our technical teams are continuing to investigate this.
UPDATE @ 12:00 UTC/05:00 MST: Our technical teams are continuing to investigate this.
UPDATE @ 13:00 UTC/04:00 MST: Our technical teams continue to investigate this as a priority. We apologize for any inconvenience this may cause
UPDATE @ 15:32 UTC/06:32 MST: Our technical teams have been able to partially restore services on this server. Some services may still be intermittent or unavailable while we continue to restore full access to all services.
UPDATE @ 19:29 UTC/10:29 MST: All sites have been restored and are up on the server. The control panel is still down and we are working on restoring access to the control panel.
UPDATE @ 23:21 UTC/16:41 MST: The control panel is now online, clients may experience some slowness when using the control panel interface. Technical teams are working to resolve issues impacting control panel performance.

UPDATE @ 10:33 UTC/03:00 MST: Our technical team has applied the fix and all affected services are now available.

Wednesday 17th February 2021

No incidents reported

Tuesday 16th February 2021

No incidents reported

Monday 15th February 2021

No incidents reported

Sunday 14th February 2021

No incidents reported

Saturday 13th February 2021

Shared Hosting Windows server swmp-550-115 Unreachable

Title: Midphase Windows server swmp-550-115

Server swmp-550-115 is currently unavailable.

Technical teams are investigating the issue as a priority.

If you have any questions or concerns, please contact our support team.

UPDATE @ 14:00 GMT: Technical teams are continuing investigating this.
UPDATE @ 15:22 GMT: Technical teams are continuing investigating this.
UPDATE @ 16:20 GMT: Technical teams are continuing investigating this.
UPDATE @ 17:36 GMT: Technical teams are continuing investigating this. We will post updates as they become available.
UPDATE @ 19:36 GMT: Technical teams are continuing investigating this incident. Further investigation required.
UPDATE @ 20:12 GMT: Network access to the server has been restored. Teams are still working on checking the stability of services that are now available
UPDATE @ 20:35 GMT: All Services are resolved. Thank you for your patience during this issue.