Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Saturday 22nd August 2020

No incidents reported

Friday 21st August 2020

No incidents reported

Thursday 20th August 2020

Website Accessibility

All impacted customer web sites are now available, thank you for your patience while our technical team resolved an issue with a faulty line card.

If your website is continuing to see any issues, please contact our support team via our chat or ticketing service.

Shared Hosting Website Accessibility

Our technical team are continuing to investigate the issue, a further update will be posted in due course.

Main Website Website Accessibility

We are experiencing issues with a server in our SLC datacenter which is affecting some customers' websites. Our technical team are investigating this issue.

Wednesday 19th August 2020

No incidents reported

Tuesday 18th August 2020

Planned Server Maintenance - slmp-550-1.slc.westdc.net, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-1.slc.westdc.net
Date: August/18/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-1.slc.westdc.net

This maintenance window will start on August 18th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Tue Aug 18 05:54:09 MDT 2020: The maintenance has been successfully completed.

Monday 17th August 2020

Planned Server Maintenance - slmp-550-2, slmp-550-3, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-2, slmp-550-3
Date: August/17/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-2.slc.westdc.net
slmp-550-3.slc.westdc.net

This maintenance window will start on August 17th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Mon Aug 17 04:34:43 MDT 2020: The maintenance has been successfully completed.

Sunday 16th August 2020

No incidents reported