Past Incidents

Our third party (Tucows) will performing some maintenance on the Hosted email platform to improve stability.

Client Impact: Users will experience sporadic disconnects and reconnects during the maintenance. Users will be able to send and receive emails during the maintenance period.

Maintenance Completed 20:00 UTC

Title: Planned Server Maintenance - slmp-550-85, slmp-550-96
Date: August/26/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-85.slc.westdc.net
slmp-550-96.slc.westdc.net

This maintenance window will start on August 26th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Wed Aug 26 05:16:13 MDT 2020: slmp-550-96 has been successfully upgraded, we are still working on slmp-550-85 and it will be online shortly.
Update @ Wed Aug 26 06:41:44 MDT 2020: The maintenance has been successfully completed.

We are aware that there are issues affecting this server. We are working to get them resolved. Update @ Tue Aug 25 16:10:39 MDT 2020 - This server was rebooted to restore services. Upon reboot a file system integrity check was required. File system integrity check is 41.5% complete.

Update Tue Aug 25 18:33:04 MDT 2020: The service is back online.