Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Tuesday 14th July 2020

Planned Server Maintenance - slmp-550-70, slmp-550-71, slmp-550-72, slmp-550-73, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-70, slmp-550-71, slmp-550-72, slmp-550-73
Date: July/14/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-70.slc.westdc.net
slmp-550-71.slc.westdc.net
slmp-550-72.slc.westdc.net
slmp-550-73.slc.westdc.net

This maintenance window will start on July 14th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Tue Jul 14 05:35:52 MDT 2020: The following two servers have been successfully upgraded - slmp-550-71, slmp-550-72. We are still working on the other two servers as we experienced a minor issue, and will have to extend the maintenance until 8AM MDT.

Update @ Tue Jul 14 07:30:09 MDT 2020: The maintenance has been successfully completed.

Shared Hosting slmp-550-24.slc.westdc.net

We are aware that there are issues affecting this server. We are working to get them resolved. Update @ Tue Jul 14 09:45:18 MDT 2020 - All services on this server are now available.

Monday 13th July 2020

Planned Server Maintenance - slmp-550-66, slmp-550-67, slmp-550-68, slmp-550-69, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-66, slmp-550-67, slmp-550-68, slmp-550-69
Date: July/13/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-66.slc.westdc.net
slmp-550-67.slc.westdc.net
slmp-550-68.slc.westdc.net
slmp-550-69.slc.westdc.net

This maintenance window will start on July 13th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Mon Jul 13 04:35:21 MDT 2020: The maintenance has been successfully completed.

Sunday 12th July 2020

No incidents reported

Saturday 11th July 2020

No incidents reported

Friday 10th July 2020

Planned Server Maintenance - slmp-550-62, slmp-550-63, slmp-550-64, slmp-550-65, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-62, slmp-550-63, slmp-550-64, slmp-550-65
Date: July/10/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-62.slc.westdc.net
slmp-550-63.slc.westdc.net
slmp-550-64.slc.westdc.net
slmp-550-65.slc.westdc.net

This maintenance window will start on July 10th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Fri Jul 10 05:05:50 MDT 2020: The maintenance has been successfully completed.

Hosted Email Planned hostedemail mantainance

Hello,

Scheduled maintenance is currently in progress. We will provide updates as necessary. Users will experience sporadic disconnects and reconnect during the maintenance. Users will not be able to send and receive emails during the maintenance period. Users will also have issues login into their webmail.

If you have any questions or concerns, please contact our support team.

UPDATE: The scheduled maintenance has been completed.

Thursday 9th July 2020

Planned Server Maintenance - slmp-550-58, slmp-550-59, slmp-550-60, slmp-550-61, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-58, slmp-550-59, slmp-550-60, slmp-550-61
Date: July/09/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-58.slc.westdc.net
slmp-550-59.slc.westdc.net
slmp-550-60.slc.westdc.net
slmp-550-61.slc.westdc.net

This maintenance window will start on July 9th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Thu Jul 9 05:14:43 MDT 2020: The maintenance has been successfully completed.

Hosted Email Hosted Email Maintenance

Title: Hosted Email Maintenance
Date: Wednesday July 8, 2020
Start time: 22:00 MDT
Event type: Maintenance

Please be informed that we will be performing a code deployment to improve stability and rebalancing on our Chimail email system. During the time of the maintenance period, you may experience minor service interruption for a short period of time. We will provide updates as necessary.

  • Update @ Thursday July 9, 2020 04:00 MDT The scheduled maintenance has been completed.

Wednesday 8th July 2020

Planned Server Maintenance - slmp-550-54, slmp-550-55, slmp-550-56, slmp-550-57, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-54, slmp-550-55, slmp-550-56, slmp-550-57
Date: July/08/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-54.slc.westdc.net
slmp-550-55.slc.westdc.net
slmp-550-56.slc.westdc.net
slmp-550-57.slc.westdc.net

This maintenance window will start on July 8th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Wed Jul 8 04:40:06 MDT 2020: The maintenance has been successfully completed.

Tuesday 7th July 2020

No incidents reported