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About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

Thursday 9th July 2020

Planned Server Maintenance - slmp-550-58, slmp-550-59, slmp-550-60, slmp-550-61, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-58, slmp-550-59, slmp-550-60, slmp-550-61
Date: July/09/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-58.slc.westdc.net
slmp-550-59.slc.westdc.net
slmp-550-60.slc.westdc.net
slmp-550-61.slc.westdc.net

This maintenance window will start on July 9th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Thu Jul 9 05:14:43 MDT 2020: The maintenance has been successfully completed.

Hosted Email Hosted Email Maintenance

Title: Hosted Email Maintenance
Date: Wednesday July 8, 2020
Start time: 22:00 MDT
Event type: Maintenance

Please be informed that we will be performing a code deployment to improve stability and rebalancing on our Chimail email system. During the time of the maintenance period, you may experience minor service interruption for a short period of time. We will provide updates as necessary.

  • Update @ Thursday July 9, 2020 04:00 MDT The scheduled maintenance has been completed.

Wednesday 8th July 2020

Planned Server Maintenance - slmp-550-54, slmp-550-55, slmp-550-56, slmp-550-57, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-54, slmp-550-55, slmp-550-56, slmp-550-57
Date: July/08/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-54.slc.westdc.net
slmp-550-55.slc.westdc.net
slmp-550-56.slc.westdc.net
slmp-550-57.slc.westdc.net

This maintenance window will start on July 8th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Wed Jul 8 04:40:06 MDT 2020: The maintenance has been successfully completed.

Tuesday 7th July 2020

Planned Server Maintenance - slmp-550-50, slmp-550-51, slmp-550-52, slmp-550-53, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-50, slmp-550-51, slmp-550-52, slmp-550-53
Date: July/07/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-50.slc.westdc.net
slmp-550-51.slc.westdc.net
slmp-550-52.slc.westdc.net
slmp-550-53.slc.westdc.net

This maintenance window will start on July 7th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Tue Jul 7 05:07:33 MDT 2020: The maintenance has been completed on the following three servers: slmp-550-50, slmp-550-51, slmp-550-53. We are still working on slmp-550-52.

Update @ Tue Jul 7 07:16:29 MDT 2020: The maintenance has been successfully completed.

Monday 6th July 2020

Planned Server Maintenance - slmp-550-46, slmp-550-47, slmp-550-48, slmp-550-49, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-46, slmp-550-47, slmp-550-48, slmp-550-49
Date: July/06/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-46.slc.westdc.net
slmp-550-47.slc.westdc.net
slmp-550-48.slc.westdc.net
slmp-550-49.slc.westdc.net

This maintenance window will start on July 6th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Mon Jul 6 05:21:34 MDT 2020: The maintenance has been successfully completed.

Sunday 5th July 2020

No incidents reported

Saturday 4th July 2020

No incidents reported

Friday 3rd July 2020

Planned Server Maintenance - slmp-550-42, slmp-550-43, slmp-550-44, slmp-550-45, scheduled 3 years ago

Title: Planned Server Maintenance - slmp-550-42, slmp-550-43, slmp-550-44, slmp-550-45
Date: July/03/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-42.slc.westdc.net
slmp-550-43.slc.westdc.net
slmp-550-44.slc.westdc.net
slmp-550-45.slc.westdc.net

This maintenance window will start on July 3rd, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Update @ Fri Jul 3 05:08:14 MDT 2020: The maintenance has been successfully completed.

Shared Hosting Emergency Hardware Maintenance - sitegrinder.midphase.com

Title: Emergency Hardware Maintenance
Date: Friday July 3rd, 2020
Start time: 12 AM MDT
End time: 8 AM MDT
Duration: TBD

We will be taking the sitegrinder.midphase.com server down to perform an emergency maintenance and migrate it to the new hardware to improve the stability of our hosting environment. We expect this maintenance may take up to 5-6 hours to complete.

Update @ Fri Jul 3 03:09:17 MDT 2020: The migration has been successfully completed. All services on this server are available once again.