Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Monday 2nd March 2020

Hosted Email Hosted email login issues

Title: Hosted email login issues Date: Monday, 2nd March 2020, 07:30 MST Event type: Minor email outage

We are currently investigating reports of not being able to access webmail, or email via mail clients, which is currently affecting a small subset of our hosted email (chimail) accounts. We apologize for any inconveniences this may cause.

  • Update @ 08:50 MST Our operations team are working on implementing a permanent fix. We will continue to provide updates as we work through this issue.

  • Update @ 10:22 MST A subset of users who try to connect to one of our IMAP nodes are not able to login to the webmail. This is due to the high load on the node. Operation team has been engaged and working on resolving the issue

If you have any questions or concerns, please contact our support team.

Sunday 1st March 2020

No incidents reported

Saturday 29th February 2020

No incidents reported

Friday 28th February 2020

No incidents reported

Thursday 27th February 2020

Shared Hosting Emergency Maintenance Win09

This server is undergoing emergency maintenance and will be available again as soon as possible.

UPD 06:07 - Server is still running file system check

Shared Hosting slmp-550-41, slmp-550-42, slmp-550-105, slmp-550-107

We are aware that there are issues affecting these servers. We are working to get them resolved.

Update @ Wed Feb 26 22:23:59 MST 2020: 550-41, 550-105, and 550-107 are online. We are still working on 550-42.

Update @ Thu Feb 27 00:54:04 MST 2020: We have experienced a problem with disks array on slmp-550-42 that was preventing the server from booting up. This problem has been resolved and the server is currently performing a file system integrity check, it is currently at 10.5% complete.

Update @ Thu Feb 27 01:40:46 MST 2020: The file systems check on slmp-550-42 is still under way. It is at 18% complete.

Update @ Thu Feb 27 02:25:23 MST 2020: The file systems check on slmp-550-42 is at 34% complete.

Update @ Thu Feb 27 02:55:51 MST 2020: The file system check completed and the server is online and available for use once again. We are still performing additional checks and maintenance, however these shouldn't affect server uptime.

Wednesday 26th February 2020

No incidents reported

Tuesday 25th February 2020

No incidents reported