Past Incidents

Title: Chat Platform Maintenance

Date: Thursday, June 15th, 2017

Start time: 11am MDT

End time: 2pm MDT

Duration: Three Hours

Event type: Planned Event

We will be performing maintenance and upgrading our chat platform to ensure our clients have the best possible experience when contacting us through our our live chat application. During this maintenance our clients can contact us via phone or tickets/email, we'll ensure that our client's inquires are addressed as quickly as possible. If you have any questions or concerns, please contact supporthelp@midphase.com.

UPDATE - 15 JUN 2017, 2:05PM MDT - All maintenance has been completed successfully. Thank you for your patience. Feel free to contact us via Live Chat now.

We are aware that there are issues affecting this server. We are working to get them resolved. Update 12:24 MDT - Service access has returned to normal. We will continue to monitor this situation.

We are aware that there are issues affecting this server. We are working to get them resolved.

Update 12:45 PM MDT: All services are now running normally.

Update 9:29 PM MDT: The server has become unresponsive and has been rebooted.

Update 9:44 PM: Server is currently running an automatic file system check and is currently at 24%

Update 10:07 PM: File system check is at 33%

Update 11:52 PM: The server is back online.