All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Tuesday 20th June 2017

No incidents reported

Monday 19th June 2017

No incidents reported

Sunday 18th June 2017

No incidents reported

Saturday 17th June 2017

No incidents reported

Friday 16th June 2017

No incidents reported

Thursday 15th June 2017

Live Chat System - Planned Maintenance, scheduled 6 years ago

Title: Chat Platform Maintenance

Date: Thursday, June 15th, 2017

Start time: 11am MDT

End time: 2pm MDT

Duration: Three Hours

Event type: Planned Event

We will be performing maintenance and upgrading our chat platform to ensure our clients have the best possible experience when contacting us through our our live chat application. During this maintenance our clients can contact us via phone or tickets/email, we'll ensure that our client's inquires are addressed as quickly as possible. If you have any questions or concerns, please contact supporthelp@midphase.com.

UPDATE - 15 JUN 2017, 2:05PM MDT - All maintenance has been completed successfully. Thank you for your patience. Feel free to contact us via Live Chat now.

Shared Hosting slmp-550-1.slc.westdc.net

We are aware that there are issues affecting this server. We are working to get them resolved.

  • Update Thu Jun 15 02:04:22 MDT 2017: The server was unavailable due to failed automated upgrade of its firewall. We had to restart it manually in order to get the server back online.

Wednesday 14th June 2017

Shared Hosting slmp-550-36

We are aware that there are issues affecting this server. We are working to get them resolved. Update 12:24 MDT - Service access has returned to normal. We will continue to monitor this situation.