Title: CHIMail Inbound Mail Delays
We are currently experiencing an issue with inbound email filtering at this time. Users may experience slight delays when receiving mail. Our Operations team is aware and are working on the problem.
Update: 10:10 AM MDT. Our operations team continues to work on this matter. Users may experience inbound mail delays and slow connectivity to webmail during this time. Thank you for your patience as we work to resolve this issue.
Update: 11:50 AM MDT. Our operations team as resolved the issues with slow connectivity for accessing existing email, we are still working to resolve the issue with inbound mail delays. We apologize for the inconvenience, and thank you for your continued patience.
Resolved: 04:12 PM MDT. We are happy to report that the issues we were experiencing with slight delays for incoming email have now been resolved. Thank you for your patience while we worked to resolve this matter.
Update: 02:35 AM MDT. The issue has re-occurred. This is being worked on.
Update: 10:00 AM MDT. Our team continues to work on the inbound mail delivery delay issue. We appreciate your patience as we work towards a resolution.
Update: 10:55 AM MDT. Our Operations team has identified highly increased botnet-type traffic to our email service, which is the root cause for the delays. We are working with highest priority to restore service to a normal level.
Update: 12:55 PM MDT. Our Operations team continues to work on resolving the issue affecting inbound mail delivery. Thank you for your continued patience, and we apologize for the inconvenience.
Update: 02:40 PM MDT. Our Operations team has mitigated the issue affecting inbound mail delivery, and we are monitoring the dequeuing process. We apologize for the inconvenience, and thank you for your continued patience.
Update: 05:08 PM MDT. We are happy to report that the issues we were experiencing have now been resolved. Thank you for your patience while we worked to resolve this matter.