All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

25th June 2017

No incidents reported

24th June 2017

CHI Control Panel https://chi.midphase.com/

The Chi control panel is currently non responsive. We are currently looking into the issue and will provide an update as soon as possible. We appreciate your patience during this time.

Update @ Sat Jun 24 20:42:21 MDT 2017 - The Chi control panel is operational and available for use.

23rd June 2017

No incidents reported

22nd June 2017

No incidents reported

21st June 2017

Shared Hosting Servers, scheduled 3 days ago

To provide you with the most reliable and robust hosting environment available, we will be rebooting our hosting servers to apply security patches.

Servers will be rebooted in one of the following maintenance windows.

  • Wednesday June 21, starting at 11 p.m. MDT and ending Thursday, June 22nd at 6:00 a.m. MDT
  • Thursday June 22, starting at 11 p.m. and ending Friday, June 23rd at 6:00 a.m. MDT

In most cases estimated downtime should not exceed 30 minutes. We appreciate your patience during this time.

Please contact our support team if you have any questions about this maintenance.

Update: June 22, 3:56 a.m. MDT - The updates have been applied and the servers have been successfully rebooted.

CHIMail Inbound Mail Delays

Title: CHIMail Inbound Mail Delays

We are currently experiencing an issue with inbound email filtering at this time. Users may experience slight delays when receiving mail. Our Operations team is aware and are working on the problem.

Update: 10:10 AM MDT. Our operations team continues to work on this matter. Users may experience inbound mail delays and slow connectivity to webmail during this time. Thank you for your patience as we work to resolve this issue.

Update: 11:50 AM MDT. Our operations team as resolved the issues with slow connectivity for accessing existing email, we are still working to resolve the issue with inbound mail delays. We apologize for the inconvenience, and thank you for your continued patience.

Resolved: 04:12 PM MDT. We are happy to report that the issues we were experiencing with slight delays for incoming email have now been resolved. Thank you for your patience while we worked to resolve this matter.

Update: 02:35 AM MDT. The issue has re-occurred. This is being worked on.

Update: 10:00 AM MDT. Our team continues to work on the inbound mail delivery delay issue. We appreciate your patience as we work towards a resolution.

Update: 10:55 AM MDT. Our Operations team has identified highly increased botnet-type traffic to our email service, which is the root cause for the delays. We are working with highest priority to restore service to a normal level.

Update: 12:55 PM MDT. Our Operations team continues to work on resolving the issue affecting inbound mail delivery. Thank you for your continued patience, and we apologize for the inconvenience.

Update: 02:40 PM MDT. Our Operations team has mitigated the issue affecting inbound mail delivery, and we are monitoring the dequeuing process. We apologize for the inconvenience, and thank you for your continued patience.

Update: 05:08 PM MDT. We are happy to report that the issues we were experiencing have now been resolved. Thank you for your patience while we worked to resolve this matter.

20th June 2017

No incidents reported

19th June 2017

No incidents reported