All services are online

Last updated on Sep 28, 2026 at 9:08pm UTC

Midphase Website
100% uptime
30 days ago
Today
CHI (Control Panel)
100% uptime
30 days ago
Today
Stack CP (Hosting Control Panel)
99.860% uptime
30 days ago
Today
Stack Webmail
99.992% uptime
30 days ago
Today

Previous incidents

Sep 28, 2026

Investigating - Live Chat and Ticketing Issues

Resolved

Resolved Sep 28, 2026 at 2:18pm UTC

The issue affecting our Live Chat and support ticketing services has now been resolved.

Customers should once again be able to contact our support teams via Live Chat and submit or update support tickets as normal. We will continue to monitor the services closely to ensure stability.

We apologise for any inconvenience caused and appreciate your patience while we worked to restore service.

1 previous update

Payment Processing Delays

Resolved

Resolved Sep 28, 2026 at 1:57pm UTC

This is now resolved.

1 previous update
Sep 23, 2026

Issues with Order Payments and Processing

Resolved

Resolved Sep 23, 2026 at 9:09am UTC

The issue affecting a third-party payment provider has now been resolved.

Customers should no longer experience failures when placing orders, and order processing is now operating as expected. We have continued to monitor the situation following recovery and have seen services return to normal.

We apologise for any inconvenience caused and thank customers for their patience while the provider worked to restore service.

1 previous update
Previous updates