Welcome to the Midphase status page. Here you will find real-time information about the status of our services.
No incidents reported
Title Webmail mail access.
Date Monday 27 Nov 2023
Start time 16.25 MST
We have been informed that the Tucows engineering team is investigating reports of intermittent issues with the mail service resulting in some issues for customers accessing mail.
We sincerely apologize for the inconvenience this continues to cause our customers.
We remain in close dialogue with Tucows and we will continue to keep you updated on our progress.
Update @18.25 Our technical teams are still continuing to work to resolve the problem as quickly as possible. Thank you for your patience.
Update @19.20 Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.
Update @19.42 This issue has now been resolved.
Title slmp-550-83.slc.westdc.net Unavailable
Start time 04:26 MDT
We are currently experiencing an incident on the server slmp-550-83.slc.westdc.net.
Our Technical teams have been engaged and are investigating as a priority.
Update @ 27/11/2023: 05:26 MDT This issue has now been fixed and we are monitoring the server.
Update @ 27/11/2023: 05:52 MDT This issue has now been resolved