All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

Thursday 13th January 2022

CHI Notification System Planned Maintenance, scheduled 2 days ago

Title CHI Notification System Planned Maintenance
Date Thursday 13 January 2022
Start time 05:00 MST
End time 08:00 MST

Please be advised we are currently performing maintenance on our platform. During this maintenance period, there will be a 20-minute window in which you may experience delays in receiving email notifications such as password reset links or other notifications.

Our support teams are available 24/7 via our Live Chat service which will be unaffected during this maintenance window.

Thank you for your patience and understanding

Saturday 8th January 2022

No incidents reported

Friday 7th January 2022

Shared Hosting Server - Slmp-550-18.slc.westdc.net unavailable.

Title: Slmp-550-18.slc.westdc.net unavailable.

Date: 07/01/2022

Starting Time: 14:43 GMT

We are aware of an issue impacting hosting services on server: slmp-550-18.slc.westdc.net . Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

UPDATE @ 07/01/2022 16:30 GMT: Our Technical teams have identified the issue getting the server to boot into the OS. Please accept our apologies for any inconvenience that this may have caused.

UPDATE @ 07/01/2022 17:30 GMT: Technical teams have booted the server into a rescue environment and are working on resolving RAID and boot issues with the server.

UPDATE @ 07/01/2022 18.45 GMT: Server is booted to a rescue environment, technical teams are continuing to work on the server to resolve RAID and boot issues.

UPDATE @ 07/01/2022 20:45 GMT: Technical teams are continuing to work on the server to resolve and booting issues.

UPDATE @ 07/01/2022 23:36 GMT: - RESOLVED A fix has been implemented and the services hosted on this server are now accessible. We apologise for any inconvenience this may have caused.

Thursday 6th January 2022

No incidents reported

Wednesday 5th January 2022

No incidents reported

Tuesday 4th January 2022

No incidents reported

Monday 3rd January 2022

No incidents reported

Sunday 2nd January 2022

No incidents reported