Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Main Systems

Hosted Email

Performance Issues

Nameservers

Operational

Main Website

Operational

Live Chat

Operational

Phone System

Operational

Control Panels

Legacy Control Panel

Operational

CHI Control Panel

Operational

Hosting Servers

VPS Hosting

Operational

Dedicated Servers

Operational

Shared Hosting

Operational

Scheduled Maintenance

Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Friday 15th March 2019

Shared Hosting Partial Email Outage

We are aware there is an issue affecting our CHI email system. Our operations team is working to address an issue with our CHI email service. During this time, Webmail, IMAP/POP connections and incoming/outgoing mail may be affected.

We will provide an update once we have additional information

UPDATE As of 16:57 UTC This issue is now resolved.

Thursday 14th March 2019

No incidents reported

Wednesday 13th March 2019

No incidents reported

Tuesday 12th March 2019

No incidents reported

Monday 11th March 2019

No incidents reported

Sunday 10th March 2019

No incidents reported

Saturday 9th March 2019

No incidents reported