Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

Shared Hosting False alerts for disk space quota on emails

We are currently experiencing issues with our email system reporting full quota space to users whos quota isn't full if your quota isn't full it is ok to ignore this message as a false positive alert once we have updates they will be available here.

If you have any questions or concerns, please contact our support team.

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

CHI Email Outage

We are currently seeing issues with both incoming and outgoing email on our CHI email system. We are still investigating the cause and will post updates as they become available.

UPDATE 10:17 MDT We are happy to report the incidents on CHI email related to slow webmail login along with inbound/outbound mail delays have been resolved. We will continue to monitor the status, we will provide our next update shortly.

UPDATE 10:40 MDT We are happy to report CHI email services are behaving normally. This is now considered resolved.

Shared Hosting Email connectivity slmp-550-22.slc.westdc.net

We are aware that there are issues affecting this server. We are working to get them resolved.

Update @ Fri Mar 15 16:06:19 MDT 2019 - Email services are now available for use.

Sunday 17th March 2019

No incidents reported

Saturday 16th March 2019

No incidents reported

Friday 15th March 2019

Shared Hosting Partial Email Outage

We are aware there is an issue affecting our CHI email system. Our operations team is working to address an issue with our CHI email service. During this time, Webmail, IMAP/POP connections and incoming/outgoing mail may be affected.

We will provide an update once we have additional information

UPDATE As of 16:57 UTC This issue is now resolved.