Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Thursday 30th June 2022

No incidents reported

Wednesday 29th June 2022

Website Builder

Title Website Builder
Date Wednestday 29 June 2022
Start time 15:41 MDT
We are currently experiencing an incident that is impacting our Website Builder. Our Technical teams have been engaged and are investigating as a priority.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update @16.09 MDT This issue has now been resolved.

Tuesday 28th June 2022

CHI Email Access Issue

Title CHI Email Access
Date Tuesday 28 June 2022
Start time 10:18 MDT

We are currently experiencing inaccessibility with our chi.midphase.com control panel whereby customers cannot access the email service. Customers will be able to access their emails directly using the following webmail link https://mail.hostedemail.com/. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

  • Update @ 10:37 GMT- This issue is now resolved.

Monday 27th June 2022

No incidents reported

Sunday 26th June 2022

No incidents reported

Saturday 25th June 2022

No incidents reported

Friday 24th June 2022

No incidents reported