Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Tuesday 24th May 2022

CHI Control Panel Payment Method Failure

Title Adding Payment Method Failure Date Tuesday 24th May 2022
Start time 11:20 MDT

The backend billing system is currently experiencing issues, causing adding new payment methods to fail. Technical teams have been engaged to resolve this as soon as possible and we apologize for any inconvenience which you may be experiencing.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update @13.06 MDT This issue has now been resolved.

Monday 23rd May 2022

CHI Control Panel Payment Method Failure

Title Adding Payment Method Failure Date Monday 23 May 2022
Start time 12:41 MDT

The backend billing system is currently experiencing issues, causing adding new payment methods to fail. Technical teams have been engaged to resolve this as soon as possible and we apologise for any inconvenience which you may be experiencing.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update @17:53 MDT This issue has now been resolved.

Sunday 22nd May 2022

No incidents reported

Saturday 21st May 2022

No incidents reported

Friday 20th May 2022

No incidents reported

Thursday 19th May 2022

No incidents reported

Wednesday 18th May 2022

No incidents reported