Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Sunday 7th November 2021

No incidents reported

Saturday 6th November 2021

No incidents reported

Friday 5th November 2021

No incidents reported

Thursday 4th November 2021

Hosted Email Hosted Email Sending/Receiving

Title Hosted Email Webmail Login
Date Thursday 04/11/2021
Start time 07.55 MDT

We are currently experiencing an incident that is impacting our Hosted Email Webmail. Our Technical teams have been engaged and are investigating as a priority. We apologise for any inconvenience this may cause.

Update @ 08:12 MDT - Normal mail service has resumed. Apologies for the inconvenience.

Hosted Email Hosted Email Sending/Receiving

Title Hosted Email Sending/Receiving
Date Thursday 04 November 2021
Start time 03:55 MDT

Some customers may be experiencing errors when sending/receiving emails on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

Update @ 04:28 MDT - Normal mail service has resumed. Apologies for the inconvenience.

Wednesday 3rd November 2021

No incidents reported

Tuesday 2nd November 2021

Hosted Email Hosted Email Sending/Receiving + Webmail Login

Title Hosted Email Sending/Receiving + Webmail Login Date Tuesday 02 Nov 2021 Start time 12:25 MDT

Some customers may be experiencing errors when sending/receiving emails on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

  • Update @ 12:50 MDT - Engineers were able to restart services, outbound and webmail are fully recovered. Our apologies for any inconvenience caused by this issue

Monday 1st November 2021

No incidents reported