All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

Tuesday 2nd November 2021

Hosted Email Hosted Email Sending/Receiving + Webmail Login

Title Hosted Email Sending/Receiving + Webmail Login Date Tuesday 02 Nov 2021 Start time 12:25 MDT

Some customers may be experiencing errors when sending/receiving emails on our Hosted Email (ChiMail) platform. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

  • Update @ 12:50 MDT - Engineers were able to restart services, outbound and webmail are fully recovered. Our apologies for any inconvenience caused by this issue

Monday 1st November 2021

No incidents reported

Sunday 31st October 2021

No incidents reported

Saturday 30th October 2021

No incidents reported

Friday 29th October 2021

No incidents reported

Thursday 28th October 2021

Hosted Email Hosted Email inaccessible

Title Hosted Email inaccessible

Date Friday 29th October 2021

Start time 05:30 BST

We are experiencing intermittent login failure. We will provide an update shortly with additional information.

UPDATE - 06:40 BST - RESOLVED fix has been implemented and the hosted email is now accessible. We apologise for any inconvenience this may have caused.

CHI Control Panel Planned Maintenance - .cc, .tv and .name TLD Registrations

Title .cc, .tv and .name TLD Registrations
Date Thursday 28 October 2021 Start time 15:00 MDT

Verisign has scheduled a maintenance during which you will not be able to register, renew, transfer, manage or perform WHOIS look-ups on all .cc, .tv and .name domain names.

Please note that domains which have already been registered and are functional (resolving to destination pages), will continue to function as normal.

Wednesday 27th October 2021

Hosted Email Hosted Email Sending/Receiving

Title Hosted Email Sending/Receiving
Date Wednesday 17 October 2021 Start time 11:07 MDT

Some customers may be experiencing errors when sending/receiving emails. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.