Past Incidents

Title: Planned Maintenance of Phone Lines Date: Tuesday 28th - Wednesday 29th of April, 2020 Start time: 23:00 MDT 28th of April, 2020 End time: 02:00 MDT 29th of April, 2020 Duration: 3 hours

Our support phone lines may be unavailable for brief periods at times between April 28, 23:00 MDT- April 29, 02:00 MDT (April 29, 05:00-08:00 UTC) while we carry out maintenance. We apologize in advance for any inconvenience this may cause.

If you have any questions or concerns, please contact our support team via chats.

We are currently investigating the root cause of the outage that was affecting servers in our Salt Lake City Data Center, where users may have experienced an outage of around 20 minutes, at 09:25 MDT. We sincerely apologize for the inconvenience this may have caused you.