Intermittent Connectivity US Shared Hosting Platform

We are currently investigating a routing issue that is affecting connectivity to our US shared server infrastructure.

This issue is also impacting email access and certain features within the StackCP control panel.

Our team is actively working with our upstream provider to identify the cause and restore normal service as quickly as possible. Further updates will be posted as more information becomes available.

Updates

• 2025-11-26 00:17:03 The cause of the intermittent connectivity issues has been identified with our upstream provider, and a fix has been implemented to restore network stability.
  
  Services should be coming back online, and we are currently monitoring the network to ensure connectivity continues as expected.
  
  We apologise for the inconvenience caused.

  5 hours ago
• 2025-11-26 02:19:01 This issue has been resolved.

  3 hours ago