Previous incidents
StackCP Interface performance issue
Resolved Aug 20, 2026 at 4:00pm UTC
The issues affecting the StackCP interface have now been resolved, and the service is back operating normally.
Our team has investigated the issues and we are satisfied that performance has returned to normal. We will continue to monitor the service closely to ensure stability.
We apologise for any inconvenience caused and thank you for your patience while we investigated the issue.
1 previous update
StackCP Unavailable
Resolved Aug 13, 2026 at 1:14pm UTC
The issue affecting customer access to StackCP has now been resolved.
Customers who were experiencing a Forbidden error should now be able to access StackCP normally. Our team has implemented a fix and continues to monitor the platform to ensure service stability.
We apologise for any inconvenience caused and thank you for your patience while we investigated the issue.
1 previous update
Live Chat and Ticketing System
Resolved Jul 10, 2026 at 1:18pm UTC
Our live chat and ticketing system have now been restored and are operating normally.
Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.
1 previous update
INCIDENT: SSH Access Temporarily Disabled
Resolved Jul 15, 2026 at 9:36am UTC
UPDATE: The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.
5 previous updates
Routing issues - Shared Hosting
Resolved Jul 3, 2026 at 11:15am UTC
The issue affecting routing for shared hosting accounts with dedicated IP addresses has now been resolved.
Our system administrators have implemented the necessary fixes, and websites should now be displaying correctly. We will continue to monitor the platform to ensure services remain stable.
We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.
1 previous update