Previous incidents

Our live chat and ticketing system have now been restored and are operating normally.

Thank you for your patience while we resolved the issue. We apologise again for any inconvenience caused, and we appreciate your understanding.

UPDATE: The Linux vulnerability has now been fully patched and all SSH and SFTP services have been re-enabled.

The issue affecting routing for shared hosting accounts with dedicated IP addresses has now been resolved.

Our system administrators have implemented the necessary fixes, and websites should now be displaying correctly. We will continue to monitor the platform to ensure services remain stable.

We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.

This issue is now resolved

The issue affecting our Live Chat service has now been resolved. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore the service.

UPDATE - This issue is now confirmed as fixed. We do apologise for the inconvenience this has caused.

Our system administrators have identified the cause of incoming emails being delayed, and all affected services are now operating normally.

Update: This issue is now fixed and we are seeing domain transfers process normally

Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.

This is now resolved.

We are pleased to confirm that the previous issue has now been resolved.