Previous incidents
Incoming Email Delivery Issues
Resolved May 15, 2026 at 6:32pm UTC
Our system administrators have identified the cause of incoming emails being delayed, and all affected services are now operating normally.
1 previous update
Service Disruption Affecting Domain Registrations and Transfers
Resolved May 21, 2026 at 8:03am UTC
Update: This issue is now fixed and we are seeing domain transfers process normally
1 previous update
Database Connectivity Issues
Resolved May 8, 2026 at 9:00pm UTC
Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.
1 previous update
Payment Processing Delays
Resolved Sep 28, 2026 at 1:57pm UTC
This is now resolved.
1 previous update
Email - Autoresponder bounce backs
Resolved May 6, 2026 at 1:19pm UTC
We are pleased to confirm that the previous issue has now been resolved.
1 previous update
IMPORTANT: Critical Vulnerability in Linux Kernel
Resolved Jul 1, 2026 at 2:10pm UTC
This issue has been fixed and fully mitigated.
1 previous update
IMPORTANT: Critical Vulnerability in cPanel/WHM
Resolved Apr 29, 2026 at 12:53pm UTC
This is has been resolved. Thank you for patience in this matter.
1 previous update
CHI Support Portal issue
Resolved Apr 7, 2026 at 10:05pm UTC
UPDATE We are now seeing normal function on tickets and are marking this issue as resolved. We do apologize for any inconvenience.
1 previous update
Database Connectivity
Resolved Apr 4, 2026 at 12:19am UTC
Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.
1 previous update
CHI Ticket Creation
Resolved Apr 2, 2026 at 4:10pm UTC
UPDATE We are now seeing normal function with tickets and are marking this issue as resolved. We do apologize for any inconvenience.
1 previous update