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Resolved

CHI Email Login Issue

Nov 2, 2026 at 7:55am UTC
Affected services
CHI (Control Panel)

Resolved
Nov 2, 2026 at 9:38am UTC

This issue has been resolved. Thank you for your patience and understanding.

Created
Nov 2, 2026 at 7:55am UTC

We are aware of an issue currently affecting some users attempting to access their webmail through their CHI accounts. This issue has been escalated to our relevant technical team for further investigation.

In the meantime, we recommend accessing your emails directly via StackMail using the following link:

https://stackmail.com/

We apologise for any inconvenience this may cause and appreciate your patience and understanding while we work to resolve the issue.

We will continue to monitor the situation and provide updates through as soon as further information becomes available.