Past Incidents

Title: Email - Webmail Portal Date: Thursday July, 2022
Start time 14:31 MDT

We are aware of an issue with sending and receiving mail out by the webmail service for some customers.

Our engineers are investigating the issue.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update @15.01 MDT This issue has now been resolved.

Title: Live Chat Maintenance

Start time: 26/07/2022 - 14:00 MDT

End time: 26/07/2022 - 20:00 MDT

Duration: 6 Hours

Please be advised, we will be undergoing maintenance on our Live chat platform. There is no expected downtime during this window, but you may experience a small disruption whilst using our service.

Thank you for your patience and understanding. If you are unable to contact us via our live chat, you can submit a ticket at https://www.uk2.net/support and we will respond as soon as possible.g. If you have any questions or concerns, please contact our support team.