All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

Friday 29th July 2022

No incidents reported

Thursday 28th July 2022

Email - Webmail Portal

Title: Email - Webmail Portal Date: Thursday July, 2022
Start time 14:31 MDT

We are aware of an issue with sending and receiving mail out by the webmail service for some customers.

Our engineers are investigating the issue.

Update Our technical teams have identified the issue and are working to resolve the problem as quickly as possible. Thank you for your patience.

Update @15.01 MDT This issue has now been resolved.

Wednesday 27th July 2022

No incidents reported

Tuesday 26th July 2022

Live Chat Maintenance, scheduled 1 year ago

Title: Live Chat Maintenance

Start time: 26/07/2022 - 14:00 MDT

End time: 26/07/2022 - 20:00 MDT

Duration: 6 Hours

Please be advised, we will be undergoing maintenance on our Live chat platform. There is no expected downtime during this window, but you may experience a small disruption whilst using our service.

Thank you for your patience and understanding. If you are unable to contact us via our live chat, you can submit a ticket at and we will respond as soon as possible.g. If you have any questions or concerns, please contact our support team.

Monday 25th July 2022

No incidents reported

Sunday 24th July 2022

No incidents reported

Saturday 23rd July 2022

No incidents reported