All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

Tuesday 26th July 2022

Live Chat Maintenance, scheduled 4 months ago

Title: Live Chat Maintenance

Start time: 26/07/2022 - 14:00 MDT

End time: 26/07/2022 - 20:00 MDT

Duration: 6 Hours

Please be advised, we will be undergoing maintenance on our Live chat platform. There is no expected downtime during this window, but you may experience a small disruption whilst using our service.

Thank you for your patience and understanding. If you are unable to contact us via our live chat, you can submit a ticket at and we will respond as soon as possible.g. If you have any questions or concerns, please contact our support team.

Sunday 24th July 2022

No incidents reported

Saturday 23rd July 2022

No incidents reported

Friday 22nd July 2022

No incidents reported

Thursday 21st July 2022

No incidents reported

Wednesday 20th July 2022

No incidents reported

Tuesday 19th July 2022

Hosted Email Hosted Email Issues

Title: Hosted Email Issues - Email Not Loading Date: 19th July 2022 Start time 05:08 MDT

We are aware of an issue whereby a small subset of customers may experience issues with their emails loading in Webmail and Mail Clients. The engineering team is currently investigating the issues.

We will update this post once we have any further information, and we apologise for any inconvenience this may cause.

Update This Issue is now resolved

Monday 18th July 2022

No incidents reported