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About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Maintenance - PHP Upgrade

Title: Scheduled PHP & MariaDB Upgrades

Start time: September 26th

End time: October 10th

Duration: 2:00pm - 6:00pm MDT

Please be advised from the 26th September until 10th October we will be performing upgrades on our shared servers between the hours of 2:00pm - 6:00 pm MDT, Monday - Thursday.

During this maintenance, PHP will be upgraded from 7.4 to the latest version of 8.1. MySQL will be upgraded from MariaDB 10.3 to the latest version of MariaDB 10.5. If your site or applications implement PHP functions that are incompatible with PHP 8.1.x, there is helpful information about the upgrade on the following link to our Knowledgebase.

https://www.midphase.com/knowledgebase/display/MID/How+To+Correct+PHP+Issues+Related+To+The+PHP+8.1+Upgrade

If you have any questions or concerns, please contact our support team who are available 24/7 via Live chat.

Past Incidents

Monday 11th October 2021

Scheduled Maintenance - swmp-550-112.slc.westdc.net, scheduled 11 months ago

Title: Scheduled Maintenance - swmp-550-112.slc.westdc.net
Start time: 11 October 2021 @ 07:00 MDT
End time: 11 October 2021 @ 08:00 MDT
Duration: 1 hours

Please be advised, maintenance is taking place on the Windows Shared hosting server swmp-550-112.slc.westdc.net. During the maintenance window, any services hosted on swmp-550-112.slc.westdc.net will be unavailable. We expect there to be a downtime of around 15 minutes, but we ask you to be prepared for downtime during the entire maintenance window.

Thank you for your patience and understanding. If you have any questions or concerns, please contact our support team.

Saturday 2nd October 2021

No incidents reported

Friday 1st October 2021

No incidents reported

Thursday 30th September 2021

No incidents reported

Wednesday 29th September 2021

No incidents reported

Tuesday 28th September 2021

Hosted Email Hosted Email Sending/Receiving

Title: Hosted Email Sending/Receiving

Date: Tuesday 28 September 2021

Start time: 19:20 BST

Some customers may be experiencing errors when sending/receiving emails. Technical teams are currently investigating as a priority. Further updates will be posted when available. We apologise for any inconvenience this may cause.

UPDATE: 28/09/2021 19:54 BST. The issue has been resolved.

Monday 27th September 2021

No incidents reported

Sunday 26th September 2021

No incidents reported