Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Tuesday 21st September 2021

Shared Hosting Pefromance issues on Windows shared hosting server swmp-550-112

We are aware that there are issues affecting this server. We are working to get them resolved.

Monday 20th September 2021

No incidents reported

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

Hosted Email Hosted Email Login Issue

Title Hosted Email Login Issue

Date Friday 17 September 2021

Start time 16:43 BST

We are experiencing intermittent login failure. We will provide an update shortly with additional information.

Update: @ 17:15 BST - We are currently investigating a login issue for a small set of customers with (Webmail, POP, IMAP). Users are facing issues with login. The engineering team has been engaged and is currently investigating the cause of this issue.

Update: @ 17:55 BST - We are monitoring and have initiated measures to restore service for our cluster A users, we will be continuing to monitor to ensure stability. As of now, users should be able to log back into their webmail for use.

Update: @ 18:15 BST - Hosted Email Login Issue (Webmail, POP, IMAP) have been resolved. Thank you for your patience whilst we resolved this fault.

Thursday 16th September 2021

No incidents reported

Wednesday 15th September 2021

No incidents reported