Some services are degraded

Last updated on Aug 5, 2026 at 8:26am UTC

As previously communicated, we're replacing the old dedicated IP addresses on our StackCP servers with the new ones already provided to you. This change takes effect today, 27th July, at 9am UTC.

If you've already updated your DNS A record as per the email comunication we sent, then no action is needed.

If not, please update these as soon as possible to avoid website connection issues.

Please Note: This only affects customers who have a dedicated ip addon to their shared hosting account.

Midphase Website

100% uptime

30 days ago

60 days ago

90 days ago

Today

CHI (Control Panel)

100% uptime

30 days ago

60 days ago

90 days ago

Today

Stack CP (Hosting Control Panel)

99.993% uptime

30 days ago

60 days ago

90 days ago

Today

Stack Webmail

99.949% uptime

30 days ago

60 days ago

90 days ago

Today

Previous incidents

Aug 05, 2026

Issue: American Express Payments

Degraded

Created Jun 15, 2026 at 2:27pm UTC

We are aware of a problem affecting American Express payments and are working to fix it. We recommend using an alternative payment method while we investigate.

We'll update this page with progress as soon as possible. Thank you for your patience.

Payment Processing Delays

Degraded