All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Maintenance - Hosting upgrade

Title: Scheduled Maintenance - Hosting upgrade Start Date: 18th of December 2023 End Date: 12th of April 2024

As part of our ongoing commitment to elevate our services, we're preparing to transition our WordPress and Shared Hosting accounts to an upgraded and more powerful infrastructure between the 18th of December 2023 and the 12th of April 2024. Rest assured that all your website files, databases, and other essential data will be migrated with meticulous care While a brief downtime is anticipated during the migration, we are working diligently to keep this disruption as short as possible.

If you encounter any issues, please don't hesitate to reach out to our technical support team through your account. Our team of experts is available 24/7.

Past Incidents

Tuesday 21st September 2021

Shared Hosting Pefromance issues on Windows shared hosting server swmp-550-112

We are aware that there are issues affecting this server. We are working to get them resolved.

Monday 20th September 2021

No incidents reported

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

Hosted Email Hosted Email Login Issue

Title Hosted Email Login Issue

Date Friday 17 September 2021

Start time 16:43 BST

We are experiencing intermittent login failure. We will provide an update shortly with additional information.

Update: @ 17:15 BST - We are currently investigating a login issue for a small set of customers with (Webmail, POP, IMAP). Users are facing issues with login. The engineering team has been engaged and is currently investigating the cause of this issue.

Update: @ 17:55 BST - We are monitoring and have initiated measures to restore service for our cluster A users, we will be continuing to monitor to ensure stability. As of now, users should be able to log back into their webmail for use.

Update: @ 18:15 BST - Hosted Email Login Issue (Webmail, POP, IMAP) have been resolved. Thank you for your patience whilst we resolved this fault.

Thursday 16th September 2021

No incidents reported

Wednesday 15th September 2021

No incidents reported