Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

Hosted Email Webmail Issue - Email Delays

We are currently experiencing inbound delays for E-mail for some users due to a queue buildup.
Our Mail Admin team are investigating to determine the root cause and working to improve the situation.
Thank you for your patience and understanding.

UPDATE - Our engineering team continues to work on managing the queue buildup and improving mail delivery time.

We will provide updates as they are available.

UPDATE - Our engineering team continues to investigate the root cause of the issue and we will continue to provide updates.

RESOLVED - A fix has been implemented and the issue for the email delays is now be resolved.

Thankyou for you patience during this issue.

Tuesday 16th March 2021

No incidents reported

Monday 15th March 2021

Hosted Email Hosted Email Issues - Email Delays

Title: Hosted Email Issues - Email Delays

Date: 15/03/2021

Please be advised that hosted email customers are experiencing a delay in inbound email. 3rd Party (Tucows) have acknowledged the issue and are investigating.

Update - We are still observing inbound email delays. Our engineering team is continuing to work on a resolution. We will provide further updates as soon as they become available.

Update - Our engineering team still works to clear out the inbound delays we are seeing improvements but there are still delays for some customers. We'll continue to provide updates as they come.

** Resolved** - Our engineering team was able to clear up the inbound delays, we haven't seen any further reports of delays. This incident is considered resolved.