All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Scheduled Power Maintenance on Shared Servers

Start time: 1st May 2024 09:00 MDT
End time: 1st May 2024 16.00 MDT

To provide you with the most reliable and robust hosting environment available, Our Data Centre Team will be performing emergency maintenance on a power distribution device on the following shared servers.

slmp-550-116.slc.westdc.net

slmp-550-129.slc.westdc.net

slmp-550-131.slc.westdc.net

slmp-wp-550-132.slc.westdc.net

slmp-550-133.slc.westdc.net

This maintenance window will start on May 1st, 2024 at 09:00 and end on May 1st, 2024 at 16:00 MDT. We ask that you prepare for the downtime of the full maintenance window.

If you have any questions or concerns, please contact our support team.

Past Incidents

Tuesday 23rd February 2021

No incidents reported

Monday 22nd February 2021

Shared Hosting Emergency Maintenance

This server is undergoing emergency maintenance of Mail Server and will be available again as soon as possible. Update 6:33 AM MDT Mail services were started by force while MailServer update process is resettings ACLs on the Mailbox home folder

8:30 AM MDT Mail server has been updated , WebMail issue has been fixed , all Mail services are working fine

Sunday 21st February 2021

No incidents reported

Saturday 20th February 2021

No incidents reported

Friday 19th February 2021

No incidents reported

Thursday 18th February 2021

Shared Hosting Windows Server swmp-550-115 Unreachable

Title: Midphase Windows Server swmp-550-115 Unreachable

We are currently investigating reports of our shared Windows hosting server swmp-550-115 being unreachable.
Our technical teams are investigating the issue as a priority. We apologize for any inconvenience this may cause.

If you have any questions or concerns, please contact our support team.

UPDATE @ 09:00 UTC/02:00 MST: Our technical teams are continuing to investigate this. We will post updates as they become available
UPDATE @ 10:00 UTC/03:00 MST: Our technical teams are continuing to investigate this as a priority. We apologize for any inconvenience this may cause
UPDATE @ 11:00 UTC/04:00 MST: Our technical teams are continuing to investigate this.
UPDATE @ 12:00 UTC/05:00 MST: Our technical teams are continuing to investigate this.
UPDATE @ 13:00 UTC/04:00 MST: Our technical teams continue to investigate this as a priority. We apologize for any inconvenience this may cause
UPDATE @ 15:32 UTC/06:32 MST: Our technical teams have been able to partially restore services on this server. Some services may still be intermittent or unavailable while we continue to restore full access to all services.
UPDATE @ 19:29 UTC/10:29 MST: All sites have been restored and are up on the server. The control panel is still down and we are working on restoring access to the control panel.
UPDATE @ 23:21 UTC/16:41 MST: The control panel is now online, clients may experience some slowness when using the control panel interface. Technical teams are working to resolve issues impacting control panel performance.

UPDATE @ 10:33 UTC/03:00 MST: Our technical team has applied the fix and all affected services are now available.

Wednesday 17th February 2021

No incidents reported