Past Incidents

Title: Live Chat Planned Maintenance

Date: Monday, 11/JUN/2018

Start time: 17:00 MDT

End time: 17:30 MDT

Duration: 30 minutes

Event Type: Planned Maintenance

Description:

In order to provide the best experience via our Live Chat functionality, during this 30-minute maintenance window we will be applying application and security updates to our Live Chat platform. Please be aware that Live Chat will be inoperable during this window. If you need to contact us, please do so via email ticket to support@midphase.com. We will update you once the maintenance has been completed and our Live Chat platform is optimal. Thank you for patience.

We are aware that there are issues affecting this server. We are working to get them resolved.

Update 2018-06-07 8:04 p.m. MDT - The server is now responding better however performance is still slightly degraded. We are continuing to monitor this issue and work toward restoring full performance.