Previous incidents

Oct 01, 2026

Webmail Intermittent Connectivity

Resolved

Resolved Oct 1, 2026 at 1:20pm UTC

UPDATE: The intermittent connectivity issues affecting Webmail have now been resolved. Webmail services are operating normally.

1 previous update

Sep 28, 2026

Investigating - Live Chat and Ticketing Issues

Resolved

Resolved Sep 28, 2026 at 2:18pm UTC

The issue affecting our Live Chat and support ticketing services has now been resolved.

Customers should once again be able to contact our support teams via Live Chat and submit or update support tickets as normal. We will continue to monitor the services closely to ensure stability.

We apologise for any inconvenience caused and appreciate your patience while we worked to restore service.

1 previous update

Payment Processing Delays

Resolved

Resolved Sep 28, 2026 at 1:57pm UTC

This is now resolved.

1 previous update

Previous updates