Title Live Chat + Phone system unavailable
Date Wednesday 7th September 2022 Start time 01:15 MDT
Our phone and live chat system is currently unavailable. Technical teams have been engaged and are investigating to get the system back up as soon as possible.
Should you require any assistance, please create a ticket at https://midphase.com/support
Update @ 01:53 MDT - Our technical teams have applied a fix and we are seeing improvements to the affected services. We will continue to monitor services and will update you once the incident has been confirmed as resolved.
Update @ 02:14 MDT - Technical teams are continuing to investigate the issue. Further updates will be provided as they become available.
Update @ 02:45 MDT - Our technical teams have applied a fix and services have been restored. We will continue to monitor services, thank you for your patience.
Update @ 03:20 MDT - This issue has now been resolved.