Incidents reported on status page for Midphase https://status.midphase.com/ https://d1lppblt9t2x15.cloudfront.net/logos/b060507990a956b9eb2edeae671779f7.png https://status.midphase.com/ en https://status.midphase.com/incident/824030 Thu, 12 Feb 2026 11:06:00 -0000 https://status.midphase.com/incident/824030#c978326445331fbaca4d2c22ba51cc89dacfd3b9520da71fd4d38e11582a2bed We are currently experiencing an unexpected outage affecting our ticketing system and live chat platform. As a result, customers may be unable to submit new tickets, access existing tickets, or reach our support team via live chat. This is being actively investigated and we are working to restore full functionality as quickly as possible. **UPDATE** We are monitoring normal function on our ticketing system. Chats are continuing to be investigated. **UPDATE** We are now seeing normal function on both tickets and chats and are marking this issue as resolved. We do apologise for any inconvenience.