All systems are operational

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Scheduled Maintenance
Planned Server Maintenance - slmp-550-107, slmp-550-116, slmp-550-117, slmp-550-118

Title: Planned Server Maintenance - slmp-550-107, slmp-550-116, slmp-550-117, slmp-550-118
Date: August/04/2020
Start time: 12 AM MDT
End time: 6 AM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

slmp-550-107.slc.westdc.net
slmp-550-116.slc.westdc.net
slmp-550-117.slc.westdc.net
slmp-550-118.slc.westdc.net

This maintenance window will start on August 4th, 2020 between the hours of 12 a.m. - 6 a.m. MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

Past Incidents

31st July 2020

No incidents reported

30th July 2020

No incidents reported

29th July 2020

Hosted Email Availability

UPDATE - 23:45 UTC - The engineering team has enabled email delivery and all hosted mail availability is resumed. Thankyou for you patience regarding this issue.

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We have been informed that the The Tucows engineering team are investigating reports of high load on their mail system, resulting in some mail delays for customers.

We sincerely apologise for the inconvenience this continues to cause our customers.

We remain in close dialogue with Tucows and continue to press them for urgent resolution and we will continue to keep you updated on progress.

If you have any questions or concerns, please contact our support team.

28th July 2020

No incidents reported

27th July 2020

Planned Server Maintenance

Title: Planned Server Maintenance - SWMP-550-115 SWMP-550-110 SLMP-550-119 SLMP-550-120 SLMP-550-123 Date: July/27/2020
Start time: 09 AM MDT
End time: 12 PM MDT
Duration: 5-6 hours

To provide you with the most reliable and robust hosting environment available, we will be upgrading the operating system on the following servers:

SWMP-550-115 SWMP-550-110 SLMP-550-119 SLMP-550-120 SLMP-550-123

This maintenance window will start on July 27th, 2020 between the hours of 09 pm - 12 pm MDT. It is expected there will be around 2-3 hour hours of downtime during this window. The upgrade process will take up to 5-6 to fully complete.

If you have any questions or concerns, please contact our support team.

COMPLETED 13:30 MDT - Planned Server Maintenance is now complete. All services are resumed to fully operational. Thankyou for your patience during this maintenence window.

26th July 2020

Hosted Email Hosted Email Availability

The Tucows engineering team have confirmed their mail platform is experiencing high load issues, resulting in some mail delays for customers.

We sincerely apologise for the inconvenience this continues to cause our customers.

We remain in close dialogue with Tucows and continue to press them for urgent resolution and we will continue to keep you updated on progress.

**RESOLVED ** 19:30 UTC: - High load issue is now resolved. All mail services have resumed to normal. We sincerely apologise for any inconvenience caused.

25th July 2020

No incidents reported