Some systems are experiencing issues

About This Site

Welcome to the Midphase status page. Here you will find real-time information about the status of our services.

Past Incidents

30th June 2019

No incidents reported

29th June 2019

Web Hosting slmp-550-101.slc.westdc.net

We are aware that there are issues affecting this server. We are working to get them resolved.

Update @ Sat Jun 29 10:33:40 MDT 2019: The server unexpectedly crashed and is being rebooted to restore service.

Update @ Sat Jun 29 10:39:04 MDT 2019: The server is online and available for use.

28th June 2019

slmp-550-100.slc.westdc.net

We are aware that there are issues affecting this server. We are working to get them resolved.

Update @ Fri Jun 28 14:28:51 MDT 2019 - Server had some kind of incident, console shows it is saving vmcore. We are monitoring its bootup. Server is up, services still starting. Update @ Fri Jun 28 14:46:49 MDT 2019 - Server operational.

27th June 2019

Planned Security Maintenance, scheduled 3 weeks ago

Title: Planned Security Maintenance
Date: Thursday June 27, 2019
Start time: 12 AM MDT
End time: 5 AM MDT
Duration: 10-15 minutes per server


We will be taking the following servers down to perform security maintenance. This should take no longer than 10-15 minutes per server to complete.


slmp-550-1, slmp-550-2, slmp-550-3, slmp-550-4,

slmp-550-5, slmp-550-6, slmp-550-7, slmp-550-8,

slmp-550-9, slmp-550-10, slmp-550-11, slmp-550-12,

slmp-550-13, slmp-550-14, slmp-550-28, slmp-550-41,

slmp-550-42, slmp-550-43, slmp-550-44, slmp-550-59,

slmp-550-89, slmp-550-103, slmp-550-104, slmp-550-105,

slmp-550-107, slmp-550-116, slmp-550-117, slmp-550-118,

slmp-550-119


26th June 2019

Scheduled Security Maintenance, scheduled 3 weeks ago

Title: Planned Security Maintenance
Date: Wednesday June 26, 2019
Start time: 12 AM MDT
End time: 5 AM MDT
Duration: 10-15 minutes per server


We will be taking the following servers down to perform security maintenance. This should take no longer than 10-15 minutes per server to complete.


slmp-550-120, slmp-550-121, slmp-550-122, slmp-550-123

slmp-550-124, slmp-550-125, slmp-550-126, slmp-550-127

slmp-550-128, slmp-550-129, slmp-550-130, slmp-550-131

slmp-550-133, slmp-550-134, slmp-550-135, slmp-550-136

slmp-550-137, slmp-550-139


Update @ Wed Jun 26 02:10:31 MDT 2019: This maintenance has been completed.

Partial Email Outage

We are currently investigating an issue that is impacting CHI email. Users using autoresponders on CHI email might be getting their emails deferred. Our operations team has been engaged.

We will provide an update once we have additional information.

UPDATE 10:03 MDT We have been informed by our email admins, this issue has been resolved, and successful tests have been performed.

25th June 2019

Scheduled Security Maintenance, scheduled 3 weeks ago

Title: Planned Security Maintenance
Date: Tuesday June 25, 2019
Start time: 12 AM MDT
End time: 5 AM MDT
Duration: 10-15 minutes per server


We will be taking the following servers down to perform security maintenance. This should take no longer than 10-15 minutes per server to complete.


slmp-550-90, slmp-550-91, slmp-550-92

slmp-550-93, slmp-550-94, slmp-550-95

slmp-550-96, slmp-550-97, slmp-550-98


Update @ Tue Jun 25 02:25:39 MDT 2019: This maintenance has been completed.

24th June 2019

Phone System Midphase Phone Outage

We are currently experiencing an outage on our phone system. Please contact us via chats or tickets. Apologies for the inconvenience we are working to have the situation resolved as soon as possible.

Update 06/24/19 9:26 AM MST Phone systems are back online, apologies for any inconvenience this has caused.