Our phone system is currently experiencing difficulties connecting. We are investigating the cause and will update when we have more information.
Update: The issues affecting our phone system have been resolved and everything is back online.
28th September 2018
No incidents reported
27th September 2018
Phone SystemPartial Network Outage
We are currently experiencing intermittent network connectivity. We are actively investigating the cause of the issue.
26th September 2018
Phone System Upgrade, scheduled 5 months ago
We are excited to announce that we are updating our phone systems to aid in faster response times, intuitive menu options and, most importantly, better hold music! As part of the upgrade we are announcing the following maintenance window: Maintenance Window: 10:00 AM MST (4:00 PM UTC) - 4:00 PM (10:00 PM UTC) For at least a two-hour period during this window, agents will be unavailable via phone as phone routing changes cut over to the new system with additional time allocated for testing/troubleshooting. For support needs, normal chat and ticket options will be available through the control panel.