Archive for August, 2008

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Labor Day / Holiday Hours

Sunday, August 31st, 2008

midPhase will be honoring the National Holiday, Labor Day, on Monday, September 1st. Please note our schedule below:
- Billing Department will be closed
- Sales Department will be closed
- Live Chat services will be closed
- E-mail Support will remain open
- Dedicated, VPS, and Shared Phone Support will remain open, but with a light crew (hold times […]

vz33.midphase.com::Networking Issues

Thursday, August 28th, 2008

We are currently experiencing a networking issue with this machine and are working quickly to correct it. We do not have an exact ETA at this time.
2:07PM CST:: The VZ node is now back online and VPS are in the process of starting now.
3:07PM CST:: All VPSes on VZ33 have started back up. If […]

ans12 - FSCK

Wednesday, August 27th, 2008

The server filesystem requires file system check due to the errors found in the disk integrity.
We’re going to reboot the server to get the checks running, this post will be updated as get get more information about the status.
Thank you for your understanding.
UPDATE: the FSCK is still running, it’s on the stage 2 now.
Thank you […]

Esc39 upgrade to php5

Wednesday, August 27th, 2008

As an alert to customers on this server, we will be upgrading the PHP version to PHP5 in two days. For your main directory (public_html) we will be converting your .htaccess files to php.ini. This does not however, act for your addon domains. If you have .htaccess files for your addon domains, please convert them […]

esc94.midphase.com

Tuesday, August 26th, 2008

We are currently expericing issues with esc94, our datacenter technicians are working on it now. Update: 5:20am: The server is back up and running. 

esc100

Monday, August 25th, 2008

The server required a file system check to correct the errors of the integrity. We’ll update this post as we get ETA or additional information on this issue.
Thank you for your ongoing patience and understanding.
UPDATE: the server is back online, please issue a ticket for our support team if you’re still encountering some problems.

aut01.midphase.com

Monday, August 25th, 2008

We are currently experiencing networking issues with aut01. We are investigating this issue now, and will be updating this post when more information becomes available to us.
 
8:25am: The networking issues are now resolved, it seemed to have been a network provider issue. If you have any other issues please submit a ticket to support. 

ANS15.midphase.com–MySQL

Sunday, August 24th, 2008

We are currently working on MySQL issues on this server, we do not have an exact ETA at this time for it to be back online. Please continue to check for updates.
UPDATE:: 5:07PM CST: The issue has been found to be problem with Apache on this server, we are working to fix that […]

Win05 migration to Win06

Tuesday, August 19th, 2008

We have had major problems with the integrity and stability of the Win05 server. Late last night we began migrating all accounts, (including mail, databases, and content), to the new Win06 server. As of now we have already completed moving the backup of Plesk over to the new server. We are now […]

win05.midphase.com

Saturday, August 16th, 2008

This server is currently down and is running a checkdisk. We do not have an exact ETA on when this server will be back up but we will update you when we have more information.
Update: 8/18/08 8:45am- This server is currently completing a secondary checkdisk. We are very sorry for the inconvenience of […]

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