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esc104

By Matt Berry | January 22, 2008

We are currently experiencing technical difficulties with this server. We are researching the cause to this now. Please standby as we investigate.

*- Update as of 3:50pm. We have found that one drive on this array has failed. When attempting to repair this array, one of the others had failed as well. While we are working on this issue, we are in the process of initiating backups to a hotspare server, if we are unsuccessful in repairing these drives.

*- Update as of 9am 1.23.07. We are currently restoring accounts from backup to the new server. At this point we are 56% through this process. Mail will not be restored on this server until all accounts are saved.

*- Update as of 10:30am- We are 61% through the restoration… continuing with cpanel usernames that begin with “k.”

*- Update as of 4:30pm We are at 76% through the restoration…

*- Update as of 11:40pm We are at 93% through the restoration…

*- Update as of 2:30am 1.24.07. We are at 99% through the restoration…

*- This server has been completely restored, if you continue to have problems on this server, please contact us with your issue to support@midphase.com, livechat, or our direct phone number.

Thank you for your cooperation.

Topics: esc104.midphase.com, Service Outages |

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