Archive for October, 2007

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ANS09 Issues

Wednesday, October 31st, 2007

We experienced corruption of several core system files which necessitated recovery. We are currently working on fixing the live server. While this is underway, we are also restoring accounts to a hotspare server in order to allow us to work on this issue from different angles simultaneously.
UPDATE 8:27 PM CST We […]

State of Midphase - October 2007

Tuesday, October 30th, 2007

STATE OF MIDPHASE - OCTOBER 2007
We’re proud to announce our second issue of the “State of Midphase” report. Again, the purpose of this report is to provide you with a behind-the-scenes look at what we’ve been working on to improve our services.
Billing Department
Last month, we reported that we were working to improve our service in […]

esc81.midphase.com - Scheduled Downtime

Tuesday, October 30th, 2007

We will be upgrading esc81 to php 5.2.x tomorrow along with enabling PHPsuexec, between 3 and 4 PM central time. Please make sure all of your scripts are up to date and compatible with 5.x to avoid any possible problems. We are doing this for your safety as php5 solves a lot of security exploits […]

ESC55.MIDPHASE.COM - Panic

Tuesday, October 30th, 2007

ESC55 experienced a kernel panic, and needed to be rebooted. It is now file system checking. I will update this post when there is more information.

ANS14 Issues

Tuesday, October 30th, 2007

We’ve tracked down the recent issues with ANS14 to a peculiar kernel bug. We’re in the process of patching this bug and rebuilding the kernel for the machine. During this duration, all services will remain down on the machine. We expect this to take no longer than 20-30 minutes […]

ans14 unresponsive

Tuesday, October 30th, 2007

ans14 became unresponsive and had to be hard booted. It is currently running a file system check. We have no current ETA but we are trying to get it up as soon as possible. We apologize for the inconvenience.
update: ans14 has finished fscking, all sites should be back up now and functioning normally.

win02 file corruption

Saturday, October 27th, 2007

Earlier today, Win02 experienced corruption of several configuration files. This occurred while we were performing a backup of the server due to a bug in the vendors backup utility. We have restored the majority of these config files, and all services have returned to normal. If you still see any […]

ESC19 - Reboot

Friday, October 26th, 2007

Esc19 was forced to unexpectedly reboot, and is now in the process of an FSCK. Currently there is no ETA, but the current FSCK is 54% completed.
More information will be promptly posted once the FSCK is complete.
–
Update: October 26, 2007 @ 9:30 pm
ESC19 is back up and fully operational.

ans08.midphase.com - Heavy load.

Friday, October 26th, 2007

This server was under an extremely heavy load for about 20 minutes which made it appear offline. The load has subsided and everything is back to normal.

ans01

Friday, October 26th, 2007

ans01 has experienced a system error and no longer sees the swap partition. We are currently running a system check on it right now to fix the error. No ETA currently. Please stand by while we repair the system. Thank you.

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